Company Faq
The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry. We are NOT required to be regulated by The Financial Conduct Authority as a result we are NOT regulated by the Financial Conduct Authority. We are an educational company who provides insights into the Forex Markets.
Trade ideas (Signals) that we send are not intended for the purpose of live investment. They are intended for you to use as part of your analysis so you can understand forex better. Choosing to place a trade that we have commentated over is your own choice and we suggest speaking to a financial advisor before placing any trades on a live account. We are NOT financial Advisors, we ARE Educators and are regulated as a business by Companies House-HMRC.
I’ve lost my password. whats should i do?
1. Click “Restore” button in the login screen.
2. Enter the email address you used to register your account with.
3. Log in to your email and check your inbox for the password reset email. Make sure it is sent from support
4. Follow the link in the email and enter a new password. The email may take up to 10 minutes to be delivered (make sure to check the spam folder if you don’t receive it. Warning! Resetting the password will temporarily block withdrawals for 2 weeks due to security precautions..
In order to send/transfer funds from your account balance to your wallet, you need to make a withdrawal. You can create. In order to do so, you will need to follow these steps:
1. Go to your User Panel;
2. Find and click the “Withdraw” button in top right corner;
3. Choose the amount to be transferred and click “Withdraw”;
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What is a referral program
Every customer has a unique referral link, which
Where can i find my referral link
You can find your unique referral link in your account’s Dashboard. In order to copy your referral link click the ‘Referral Link’ button.
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These will be credited to your vault automatically, once the funds have been received. You will also receive an email notification once the funds have been received.
Your investment account would be credited immediately our financial team receives and confirm your payment.
Successful identity verification is required in order to enable certain features for your Pinetab account including raising the withdrawal limit. Certain legal obligations, such as KYC (Know Your Customer) regulations, require us to learn more about our clients’ identity before letting them use the full range of our services. This article intends to guide you through a step-by-step process to complete your account verification. Account verification is divided into two steps:
Level 1
In order to reach the first level of verification, you will need to complete your profile.
1. Go to your Dashboard.
2. Click on Profile.
3. Fill out all applicable fields. All fields marked with an asterisk must be filled in. Please ensure that all information, you provide, is true, complete, not misleading and up to date to avoid any complication with further verification.
Level 2
In order to complete the second level of verification, you will need to prove your identity.
1. Go to your Dasboard.
2. Click on KYC.
3. Choose the type of Document, you would like to upload and proceed to upload.
Once your withdrawal request is approved, you’ll receive a confirmation mail and the amount will be automatically deducted from your wallet balance .
To start investing cryptocurrency, you will need to create an account by registering on the website. Registration is fast and simple: enter your email address to be used in the system, your country, password and date of birth. After filling in all the necessary fields, click the “Register” button to go to your account’s Dashboard where you can find the latest news and tips on how to start using the service and an overview of your mining statistics.
No, there is no hidden charge fee on our platform.